Returns & Refund Policy

You may request a return within 30 days of receiving your order.

• Condition: To be eligible, the sculpture must be unassembled, unused, and in its original wooden crate with all protective padding intact.
• Restocking Fees: We believe in transparency—there are no restocking fees for items returned in their original condition.

Every shipment is fully insured. If your sculpture arrives with transit-related damage or if you receive the incorrect model:

• Please contact support@manawanshop.com within 48 hours with photos of the item and the crate.
• We will arrange a full replacement or immediate refund at no additional cost to you.

Cancellations: We process orders rapidly to meet our delivery timelines. You may cancel your order for a full refund within 12 hours of placement.

Exchanges: If you wish to exchange your sculpture for a different design, please initiate a return for the original item. Once inspected, we will apply the credit toward your new selection.

To initiate a return, please follow these steps:

1. Email support@manawanshop.com to receive a Return Authorization Number (RAN). This ensures your return is tracked and processed immediately upon arrival.
2. Securely pack the item in its original wooden crate with all protective padding to prevent transit damage.
3. Ship the item to our US Corporate Hub:Manawan Hub LLC
   Attn: Returns Department
   19650 Club House Rd, Suite 202A
   Montgomery Village, MD 20886, USA
4. Shipping Costs: Customers are responsible for return shipping costs for "change-of-mind" returns. Manawan Shop covers 100% of the costs for damaged or incorrect items.

Once your return is received and inspected at our facility, we will notify you of the approval.

• Timeline: Approved refunds are processed within 5–7 business days.
• Method: Refunds are issued via the original payment method used during purchase.