Privacy Policy

We collect information only when necessary to fulfill your artisanal sculpture order:

• Identity & Contact: Name, email, phone number, and shipping/billing addresses.
• Transaction Data: Details about payments and the specific kinetic models you have purchased.
• Technical Data: To ensure website stability and a seamless user experience, we automatically collect IP addresses, browser types, and device identifiers via Cookies and similar tracking technologies.

Your information is strictly used for the following:

• Order Fulfillment: Processing payments and coordinating with our professional US and international logistics partners.
• Artisan Support: Communicating assembly instructions, tracking updates, or warranty details for your sculptures.
• Security: Monitoring for fraudulent transactions to protect our community of collectors.

We do not sell, rent, or trade your personal information. To provide our services, we share limited data only with:

• Service Providers: Secure, PCI-compliant payment gateways, our e-commerce platform (Shopify), and our professional courier partners (e.g., FedEx, UPS, DHL).
• Legal Compliance: Only when required by United States Federal or State law or to protect our legal rights.

We implement industry-standard 256-bit encryption (SSL) for every transaction to ensure your data is protected during transit.

• Retention: We retain your order data only as long as necessary for fulfillment, customer warranty support, and US tax record-keeping requirements.

You have the right to access, correct, or request the deletion of your personal data. To exercise these rights or to opt-out of cookies, please contact our privacy officer at support@manawanshop.com.